LEGO turns 80: Brand storytelling at its best
LEGO turns 80 this month and in tribute of the occasion, they have created a 17-minute animated short film sharing the history behind their iconic bricks. At 17 minutes, the film is rather long for the typical brand-inspired film, particularly considering the ever-shrinking attention span of the average person. And yet, the video has been watched by well over 2 million people. I don’t know about them, but I watched the entire video. All 17 minutes worth.
The film is a great example of brand storytelling done exceptional. A few of my thoughts on why:
- The founder’s story: tying any brand story back to the company’s origins (which are usually humble and involving personal hardship) tends to be interesting, especially when they are tied to a person who endured and persevered through hardships as those overcome by Ole Kirk Christiansen, the founder of LEGO. A strong founder’s story is inspiring, relatable, and even heart-wrenching. At its best, bringing a founder’s story to life is a powerful tool in strengthening emotional attachment of fans, and establishing a tie with those who are not yet fans. LEGO’s founder is someone that fans can relate to, cheer on and hope does well… even when we know he eventually must, as we know what LEGO is today.
- Emotive story themes: Personal difficulty, perseverance, hard work, innovation, and an unwavering commitment to quality – the hallmarks of a brand that every customer can get behind, and ones that not every brand can attest to. LEGO has wrapped layer after layer of their brand story in these elements, making the extra effort to tie their commitment to quality to the craftsman story of the original wooden toys LEGO created. Smart, because carpentry is something a customer can easily relate craftsmanship to. More so than the plastic block.
- Personal narration: The film is narrated by Kjeld Kirk Kristiansen, the grandson of Ole Kirk Christiansen. Initially, the narrator is unnoticed as just a voice, but eventually, it’s subtly and then not too subtly revealed that he’s a member of the family. Strong, because with the close familial ties to not only the founder but also LEGO, the narration, founder, and company suddenly become even more relatable and relevant. We’re listening to a man tell the story of his grandfather’s start and slow establishment of his company. Even though Kjeld is no longer the President and CEO of LEGO, it doesn’t matter. It’s still his family’s company, and as fans, we are more closely tied to his story because it is told through his eyes.
- Sincerity and authenticity: the story is told in a matter-of-fact sort of way that is approachable, simple, and authentic without any bells and whistles. Not to say that every story should be told in this way, but stories rooted in authenticity further resonate with fans. They are also more believable.
- Alignment to brand values: Alongside the story themes, which are compelling, and also selected in close alignment to LEGO’s brand values, the way LEGO’s story is told – methodically without too much excitement or embellishment – is also closely aligned to LEGO’s brand values. A brand story should always be consistent with the brand values and positioning. It seems obvious, but surprising how often it’s not well executed.
- Informative: Even for the biggest LEGO fan, the film offers you something new about the company you may not have known before. Did you know that LEGO comes from the Danish words “leg godt” for “play well”? LEGO also means “I put together” in Latin – a lucky, unplanned aspect of the name.
Apart from these aspects, the film is, of course very well executed in a Pixar-style animation. That level of quality in a video always helps.
In any case, happy 80th birthday, LEGO. I hope there are many more years of playing well to come.