The Customer Data Platform for Commercial Real Estate
Connect, cleanse, and unify your data for deeper insights and better results
THE CHALLENGE
A New Era of Work
Hybrid work changed everything - including the fundamentals of how we think about and operate office. Positive outcomes are no longer guaranteed under traditional approaches. Whatever your operating approach or business plan, understanding customers is more critical than ever to delivering value. Maintaining a competitive edge requires an informed and proactive approach to customer success.
As the industry's first Customer Data Platform (CDP), purpose-built for Commercial Real Estate, REKalibrate is a new kind of company that helps you put the customer in the center of everything you do.
THE SOLUTION
Unify your data to gain deeper insights
With REKalibrate's platform you can break down data silos and provide your teams with tools to:
- Create unified customer views
- Enhance customer segmentation
- Improve data accuracy
- Provide real-time access
- Increase cross-team collaboration
- Improve customer retention
- Enable predictive analytics and insights
- Improve the ROI of existing technology
What you get
Find the Signal Through the Noise
There really isn't much value in simply having all your data in one place. Real value ultimately comes from the insights that can be gained by applying context across data sets. Our platform enables the creation, tracking and management of key KPIs centered around the customer. Easy to use workflows built around common data sets help teams collaborate and achieve even their most ambitions business objectives.
Deeper Insights
Build comprehensive customer profiles to uncover new insights into customer behaviors and preferences.
Data-Informed
Supplement local knowledge with data-driven decisions to refine strategies and deliver positive outcomes.
Key Metrics
Track vital metrics to ensure you're in touch with how your products and services are being utilized.
Confident Strategies
Evolve product and services based on customer engagement and valuable insights.
who its for
Benefits Across the Organization
People drive real estate and understanding how people are interacting with the built environment unlocks benefits for everyone.
Retention & Expansion
Leasing and Property management teams apply deeper insight to create better experiences and longer lasting relationships.
Products & Services
Identify the right fit for each customer based on their usage and preferences. Develop amenities that are cost effective and truly boost the tenant experience.
Operational Efficiency
Automate workflows and deploy resources more efficiently to reduce expenses and recapture time.
Predictive Insights
Leverage machine learning models to anticipate customer behavior and proactively address issues and capture growth opportunities
How we work
Always-On Software + Hands-On Services
While our platform is the foundation of all our efforts, each engagement is built around the goals of our client partners. Markets, systems, business plans, objectives, goals and KPIs vary dramatically, but our unique approach always emphasizes that solutions lie in a better understanding the customer.
With our hands-on services, we are simply an extension of your team.
Discover + Audit
We delve into the intricacies of your commercial office data ecosystem, gathering the essential data points and identifying any potential gaps that need to be filled to inform our analysis.
Collect + Validate
Next, we connect and collect data from various sources and apply a rigorous process for cleansing, validation and deduplication to ensures the data is ready for analysis.
Unify + Activate
The platform employs advanced techniques and intelligent processing to unify and contextualize the data, highlighting the most relevant information and providing deeper insights at the customer, asset and portfolio level.
Insights + Strategy
We work with your various teams to identify the important questions and put the platform to work. By applying advanced data analysis techniques and proprietary algorithms we help to extract new insights and guide you towards positive outcomes.
